As an educator, I hope to inspire my students in all the classes that I teach and also to impart knowledge gained from years of doing research and teaching a plethora of courses at both undergraduate and graduate levels.
This spring semester, I am, again, teaching my Humanitarian Logistics and Healthcare class at the Isenberg School of Management. The class attracts students not only from our business school, but also from Public Health and from Engineering at UMass Amherst. The class meets, bright and early, on Tuesdays and Thursdays at 8:30AM. The scheduling of this course so early makes sense since a very important part of the course is hearing from expert practitioners, some of whom travel close to 2 hours to give a guest lecture.
This past Thursday, we had the great honor and pleasure of having Mr. Ryan Avery, a Regional Disaster Officer (RDO) for the American Red Cross (ARC), speak in my Humanitarian Logistics & Healthcare class.
Ryan's presentation was so informative and engaging that we all left energized, inspired, filled with hope, and grateful for the work that the ARC does in alleviating suffering. Ryan manages an ARC team of 12 employees and 750 volunteers and serves as a member of the Northeast Division Response Management Team as an Assistant Director of Workforce.
He began his Red Cross journey in 2010 as a Disaster Cycle Services Volunteer in Connecticut, serving in this capacity for 6 years. In 2016, Ryan transitioned to becoming an employee with the ARC, working in different roles with the Wisconsin and Massachusetts teams, and as an RDO since 2023. His wealth of experience in responding to numerous national disaster relief operations including Hurricanes Matthew, Irma, Maria, Laura, Ian, and even to the 2021 Afghan Repatriation, Hurricane Helene, and the recent DCA plane crash left us awe-struck. It was very impressive to hear how the ARC continues to innovate; to be as efficient as possible; to focus on preparedness as well as on response, and to even work on long-term recovery programs. There are true heroes among us - many thanks to Mr. Ryan Avery and to the American Red Cross!
I presented Ryan with a framed Professor for a Day certificate signed by our Isenberg School Dean Anne P. Massey. I also followed up with a formal Thank You letter for his outstanding presentation and copied it to several ARC officials. I continue to get emails from students who were incredibly moved by his presentation and by his willingness to answer so many questions. During these very challenging times, goodness and kindness and professionalism of our disaster relief workers give me hope as does the appreciation of my students for the workers' courage and selflessness.
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