Friday, March 20, 2026

Thanks to the Outstanding Guest Lecturers in My Humanitarian Logistics Class at the Isenberg School of Management

This spring, I am, again, teaching my Humanitarian Logistics and Healthcare class at the Isenberg School of Management. The class meets, bright and early, on Tuesday and Thursday mornings at 8:30AM.

I have amazing students this term - one of whom commutes by bus from Boston and many times he beats me to the classroom before 8AM. He is completing two Master's degrees this spring from UMass Amherst, as is another student in the class. The enrolled students come from the Isenberg School of Management, the Riccio College of Engineering, and the School of Public Health. The course is interdisciplinary since it requires a team approach to handle challenges associated with all phases of disaster management.

I work hard on making the course material very current and relevant. An aspect of the course that the students and I enjoy very much is the presentations by invited guest speakers.

So far this semester, we have had the great honor of having Mr. Jeff Hescock, Assistant Vice Chancellor, Environmental Health & Safety and Emergency Management at UMass Amherst, and Ms. Nicole Barbosa,  American Red Cross Community Disaster Program Manager - Western Massachusetts, speak in the class.

Mr. Hescock and his team have done outstanding work in support of the health and safety of all of us at UMass Amherst and even the neighboring community. Students very much relate to him and he shared with us his career trajectory, his focus on relationships and community building, and the numerous disasters that his team has responded to from the meningitis outbreak at UMass Amherst and the COVID-19 pandemic to the recent Olympia Drive fires in Amherst, MA. The latter fires burnt down a private apartment complex off-campus and one under construction, where the fire started. Over 200 students resided in the complex. Luckily, there were no injuries but housing had to be quickly found for those affected as well as the replacement of many essentials, destroyed in the fire.

Mr. Hescock spoke on February 12, 2026 this semester and,  since the date was close to Valentine's Day, I surprised everyone with these special cupcakes, which were enjoyed. 

I am a big proponent of writing Thank You letters to our guest speakers and in copying the letters to their supervisors and also share photos. 


Ms. Nicole Barbosa spoke to the class on March 5, 2026 and her passion in working for the American Red Cross (ARC) resonated with all of us. She has worked with Mr. Hescock, most recently, in the response to the Olympia Drive fires.  

The ARC has been very innovative and focuses much more now on recovery and reconstruction and also in providing victims of disasters financial support. The ARC has 7 levels of disasters. Ms. Barbosa told of one of their volunteers, who has been with the ARC for 44 years. The ARC relies heavily on volunteers for disaster response. Ms. Barbosa was such an inspiring guest speaker and an outstanding Professor for a Day. Our great Isenberg Dean Ann P. Massey signed the framed certificate that I presented her with.


I was touched by the beautiful letter I received from Mr. Ryan Avery, Mr. Barbosa's supervisor at the ARC, in response to my letter of appreciation for her guest lecture. Mr. Ryan Avery is a Regional Disaster Officer for the ARC.

We are very lucky to have in our community such incredible experts in disaster management.

Thank you for your service and for sharing some of your very valuable lessons learned with my students.