Showing posts with label phishing. Show all posts
Showing posts with label phishing. Show all posts

Tuesday, October 1, 2019

Cybersecurity and Vulnerability - Brilliant Lecture by Dr. Art House, Chief Cybersecurity Risk Officer of Connecticut

After teaching my Transportation and Logistics class this morning, it was time to help host the guest lecture of Dr. Arthur H. House, who is the Chief Cybersecurity Risk Officer of Connecticut. Former Isenberg School Dean, Dr. Thomas O'Brien, had made the introductions to Dr. House, for me and my great Finance colleague, Professor Mila Sherman. His lecture was part of the UMass Amherst Security Series.  The topic of his talk was: Cybersecurity and Vulnerability. Mila and I had had several grants on cybersecurity with colleagues from the Isenberg School and the College of Engineering and both of us continue to do research and to publish in this area. The UMass Amherst INFORMS Student Chapter also helped to publicize his talk and the turnout was fabulous, with students and faculty from multiple schools and colleges at UMass Amherst!

We began his visit with a nice lunch at the University Club and we talked for 2 hours!
Joining Dr. House and me at lunch were: former Dean Tom O'Brien, a friend of House's for 6 decades, Chris Misra, who is the CIO at UMass Amherst, and Professor Mila Sherman.

Dr. House has had an incredible career, having earned his PhD at the Fletcher School of Diplomacy at Tufts University.  He became the Chief Cybersecurity Risk Officer for the State of Connecticut in October 2016, after four years as Chairman of Connecticut's Public Utilities Regulatory Authority (PURA). He recently returned from speaking in Latvia (and we compared notes, given my recent visit to Kyiv, Ukraine). His work includes cybersecurity strategy and action plans in the Black Sea and Balkan regions.  
He has worked in national security, and served as Director of Communications in the Office of the Director of National Intelligence and the National Geospatial-Intelligence Agency.  As a White House Fellow, he was Special Projects Officer at the National Security Council. Tom O'Brien was also a White House Fellow. House spent 10 years in the Congo, and shared some of those fascinating experiences with us at lunch. He also worked for the World Bank and  was a Congressional Adviser to the United States Mission to the United Nations.
In the United States Senate, Dr. House was Chief of Staff to Senate Majority Leader Robert Byrd and Senator Abraham Ribicoff and Legislative Assistant to Senator Chris Dodd.  Amazingly, as can be seen from various writeups on his career, specific assignments included the Camp David Peace Agreement, the Strategic Arms Limitation Treaty and the Tokyo Round Trade Negotiations. The stories he shared with us at lunch even included the SALT negotiations at which he was present in Russia, with Brezhnev in attendance. It is not every day that you get to have lunch with someone who has taken part in major historical events in the US!  And can he do imitations of famous people; honestly, SNL should just hire him. His ability to reproduce accents is simply incredible and hilarious.
Since there were no classrooms available for this guest lecture at Isenberg, since it was prime class time, his talk took place at the Computer Science building. It was good to walk after the leisurely lunch (and we did share desserts).
Dr. Mila Sherman  introduced our speaker and then he began his mesmerizing lecture, which had the audience at the edge of their seats throughout.

He began his lecture by sharing some personal details and then asked the question: "Are we safe" and answered: "Of course, not!" We can't assume that a business or organization is safe from cyberattacks since even the Pentagon has been compromised.
He made the following points, which he then elaborated upon:
1. We are dependent on the digital world (computers and Internet) and, hence, vulnerable;
2. We need to protect ourselves;
3. We need to anticipate strategic surprises, and
4. States must play a critical role in cyber defense.
He emphasized that the advantages of cyber are immense from air traffic control to critical infrastructure but so are the vulnerabilities. The Internet was not designed with security in mind since it was supported by DARPA and was initially for academics who trusted one another. He envisions 3 Internets eventually, with Bakanization, and you can probably guess who would be behind the other two.
He spoke about who is behind the threats and the monetary aspects of selling the hacked products (which I have actually published a paper on in the INFORMS journal Service Science). Even health records are commodities that can be sold. He talked about phishing attacks as well as ransomware with the latter sometimes targeting smaller enterprises from hospitals to municipalities, etc. for payments in bitcoins.
Sadly, he stated that the "US is losing its edge" in cyber defense and also spoke about cyberwar and asymmetries.
He spoke about certain nation states targeting our elections and critical infrastructure and the details that he had were quite frightening. And, he even showed a slide of Kyiv at night after the cyberattack in 2015 on its power grid.
He emphasized that we need norms and rules and he suggested a great idea - for businesses and organizations to have a cyber rating similar to a credit score, and this would be audited regularly, since one's brand reputation as well as stock value can be seriously negatively affected after a cyberattack.
"Cyber is the perfect weapon" he said and "We need to defend ourselves." We can't get the feds to do this, so states must, and Connecticut is leading the way! 
He also noted the need to create a positive cybersecurity culture; to plan, and to be ready for the unexpected. Sad to say, he also sees "massive complacency." 

After his talk, Art House stayed to meet and continue the discussions with the audience. I was so delighted that even some of my undergrads, in addition to my PhD students, came. This was an incredible talk and educational experience!
Many thanks to Dr. Tom O'Brien for giving us this incredible opportunity with special thanks also to Professor Brian Levine, the Director of the Cybersecurity Institute at UMass Amherst! The brilliant lecture by Dr. Arthur H. House we will never forget!

Saturday, April 19, 2014

Phishing is Like Fishing - A Fitting Finale to Our UMass Amherst INFORMS Speaker Series

Where has the academic year gone?

We are now in the final weeks of a very busy semester and yesterday we had the pleasure of hosting my colleague, Dr. Ryan Wirght, of the Operations & Information Management Department, in our UMass Amherst INFORMS Speaker Series, which the students of this award-winning chapter, help me to organize.

This year we hosted 6 speakers, including Dr. Michael Fu of the Smith School at the University of Maryland, Dr. Les Servi of MITRE (both of whom I saw at the recent INFORMS Analytics Conference in Boston), as well as Dr. Mary Helander of IBM (who, coincidentally, was involved in helping to organize the same conference in terms of speaker selection), as well as Dr. Eric Gonzales, a recent great addition to the UMass Amherst faculty, who had been at Rutgers,and Dr. Adams Steven, another colleague of mine, who received hid PhD from the Smith School last year.

Yesterday, was the grand finale, since it was the last speaker of our academic year!

Dr. Wright's talk was on: “Towards a Behavioral Model of Online Deception Detection."

The audience consisted of students from the Isenberg School of Management and the College of Engineering as well as faculty. Dr. Wright began his lecture with an overview of the cybersecurity failures at both Target and Adobe and associated financial and reputational costs and took us on a journey of how to build a human firewall to combat such attacks. 

He shared with us his research, which is behavioral, and includes experiments (often with undergraduates as subjects),  and findings, published in top IS journals, on phishing and human susceptibility and vulnerability, along with effective response training, including mindfulness training. The insights garnered are fascinating. Needless to say, the audience had many questions, always a sign of an outstanding speaker and presentation. 

Top lesson:  be aware and think before you click on a "suspicious" link. Don't use technology mindlessly.


I took the following photos of  Dr. Wright lecturing yesterday and with some of the audience members. Given that it was a Friday, and Monday is Patriot's Day here is Massachusetts, which is a holiday, plus the day of the running of the Boston Marathon, we were so pleased that the talk attracted a standing room only audience.

And, yes, the second photo below, illustrated an analogy between phishing and fishing - think of that url as a "hook."

I always say, you have a great topic and speaker, you promote it appropriately, and we did, and they will come!

I have written tips on organizing a successful Speaker Series, which you can accessed here.